Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• | Contact details - name, email address, company name, phone number, and message content you submit through our contact or booking forms.
• | Project information - details about your goals, timeline, budget range, and technical requirements shared during consultations.
• | Usage data - IP address, browser type, device type, pages viewed, referring URLs, and approximate location derived from IP (typically city or region level).
• | Cookies and similar technologies - small files or identifiers used for site functionality, analytics, and performance measurement.

2. How We Use Information

We use personal information to:

• | Respond to inquiries and schedule consultations.
• | Provide, manage, and improve our web development, mobile app, marketing, video, and design services.
• | Send service-related communications and, where permitted, relevant updates about our work.
• | Analyze site performance, diagnose technical issues, and improve user experience.
• | Comply with applicable United States laws and enforce our Terms of Service.

3. Legal Bases and US Privacy Rights

We process information as needed to operate our business, fulfill contracts, pursue legitimate interests (such as security and analytics), and meet legal obligations. Depending on your state of residence, you may have rights under laws such as the California Consumer Privacy Act (CCPA/CPRA) or similar state privacy statutes, including the right to:

• | Know what personal information we collect and how we use it.
• | Request access to or deletion of your personal information, subject to legal exceptions.
• | Correct inaccurate personal information we maintain about you.
• | Opt out of certain sales or sharing of personal information, if applicable (we do not sell personal information for monetary consideration).
• | Non-discrimination for exercising privacy rights.

To exercise these rights, email hello@247digitalmarketingagency.com. We will verify your request and respond within the timeframe required by applicable law.

4. Cookies and Analytics

We may use first-party and third-party cookies or similar technologies to understand how visitors use our site and to improve content. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality. Analytics tools may process aggregated or pseudonymized usage data; we configure such tools in a manner consistent with this policy.

5. How We Share Information

We do not sell your personal information. We may share information with:

• | Service providers - hosting, email, analytics, and project tools that process data on our behalf under contractual obligations.
• | Professional advisors - legal, accounting, or security advisors when reasonably necessary.
• | Legal and safety - when required by law, subpoena, or to protect rights, safety, and security.
• | Business transfers - in connection with a merger, acquisition, or asset sale, subject to appropriate protections.

6. Data Retention and Security

We retain personal information only as long as needed for the purposes described in this policy, client engagement records, and legal or accounting requirements. We implement reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is fully secure; we cannot guarantee absolute security.

7. Children's Privacy

Our website and services are directed to businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

8. Third-Party Links

Our site may link to third-party websites or social platforms (including Instagram and Facebook). We are not responsible for the privacy practices of those sites. Review their policies before sharing personal information.

9. International Visitors

Our primary market is the United States. If you access our site from outside the U.S., you understand that information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest revision. Continued use of the site after changes means you acknowledge the updated policy.

11. Contact Us

For privacy questions or requests, contact 247 Digital Marketing Agency at hello@247digitalmarketingagency.com. Remote team | Serving the United States.